Privacy Policy

1. Information We Collect

We may collect the following personal information:

• Name, email address, phone number, and mailing address
• Donation and payment information
• Volunteer or membership details
• Information you provide through contact forms, surveys, or feedback

We only collect personal information necessary for providing our services and fulfilling our mission.

2. How We Use Your Information

Your information may be used to:

• Process donations and issue receipts
• Communicate updates, news, and opportunities
• Administer volunteer programs
• Improve our services and programs
• Comply with legal and regulatory obligations

We do not sell or trade your personal information to third parties.

3. How We Share Information

We may share your information:

• With service providers who assist us in running programs, processing donations, or managing the website
• As required by law or regulation
• With partners for program delivery, only when necessary and with your consent

We ensure all third parties follow strict privacy and security standards.

4. Security of Your Information

BiafraAid Australia uses appropriate technical, physical, and administrative measures to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

5. Cookies and Online Tracking

Our website may use cookies and similar technologies to:

• Enhance user experience
• Monitor website performance
• Analyse visitor behaviour for improving our services

You can disable cookies through your browser settings; however, some website features may not function properly without them.

6. Access and Correction

You have the right to:

• Request access to the personal information we hold about you
• Request correction or update of your personal information
• Withdraw consent where applicable

Requests should be submitted to our contact information below.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies when visiting them.

8. Children’s Privacy

We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us to have it removed.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Effective Date” updated accordingly.

10. Contact Us

For questions or concerns regarding your personal information, please contact us: