Contact Us

Get In Touch

Our team is ready to assist you with any questions about our programs, partnerships, or donations.

Headquarters

Ground floor 470 St Kilda Road, Melbourne, VIC 3004

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Phone & Fax

General Inquiries: +61423159230

Emergency Response: +61423159230

Email Addresses

General: info@biafraaidaustralia.org.au

Donations: info@biafraaidaustralia.org.au

Office Hours

Monday - Friday: 9:00 AM - 6:00 PM EST

Saturday: 10:00 AM - 4:00 PM EST

Sunday: Emergency Response Only

Our emergency response line operates 24/7

Send a Message

Fill out the form below and we'll get back to you within 24-48 hours.

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Our Global Offices

With operations in over 65 countries, we have regional offices around the world to coordinate our humanitarian efforts.

Africa Regional Office

Nairobi, Kenya

+254 20 123 4567

africa@globalhumanitarian.org

Asia Pacific Regional Office

Bangkok, Thailand

+66 2 123 4567

asiapacific@globalhumanitarian.org

Europe Regional Office

Geneva, Switzerland

+41 22 123 4567

europe@globalhumanitarian.org

Latin America Regional Office

Bogotá, Colombia

+57 1 123 4567

latinamerica@globalhumanitarian.org

Frequently Asked Questions

Find quick answers to common questions about contacting our organization.

How quickly will I receive a response to my inquiry?

We aim to respond to all inquiries within 24-48 hours during business days. Emergency response inquiries receive priority and are typically addressed within 2-4 hours.

Can I visit your headquarters?

Yes, we welcome visitors by appointment. Please contact us at least 48 hours in advance to schedule a visit. We also offer virtual tours for international supporters.

What's the best way to make a large donation?

For donations over $10,000, please contact our dedicated donations team at donations@globalhumanitarian.org or call +1 (212) 555-5678 for personalized assistance.

How can I report an emergency in my community?

For emergency response, please call our 24/7 emergency line at +1 (212) 555-5678 or email emergency@globalhumanitarian.org. Provide as many details as possible about the situation.

Do you offer internships or volunteer opportunities?

Yes! We offer both internships and volunteer positions. Please visit our Get Involved page or contact volunteer@globalhumanitarian.org for current opportunities and application procedures.

Can I speak with someone in my native language?

Our team speaks over 15 languages. When you contact us, please let us know your language preference, and we'll connect you with a representative who can assist you in your preferred language.